Course curriculum

  • 1

    Introduction

    • What's this course all about?

  • 2

    Implementation At Glance

    • What is the goal of implementation?

    • What does a successful implementation look like?

    • Upload

  • 3

    First Steps

    • Aligning With Sales

    • The Projects Tool, Your New Best Friend

    • Initial Outreach

  • 4

    The Kick Off Call

    • Structuring Your Kick Off Call

    • Expectation Setting

    • What Happens After Implementation?

    • Set Up Tasks

    • Homework

    • Example Kick Off Call

  • 5

    2nd Call

    • Setting the Agenda

    • Attract, Convert, Close Or Delight?

    • Defining A Campaign

    • Quick Wins

    • Homework

    • Example Call

  • 6

    3rd Call

    • Setting The Agenda

  • 7

    4th Call & Beyond

    • Setting The Agenda & Check-in

    • Attract Call

    • Close Call

    • Delight Call